For pick-up requests, inquiries, and additional information you may contact us:
07001 7001 – for fixed networks subscribers
1 7001 7001 – for mobile network subscribers
*7001 – short number for mobile network subscribers
For inquiries and additional information for international parcels:
0 7001 8001 - for fixed networks subscribers
e-mail: [email protected]
For claims related to international shipments: [email protected]
For business offers and interest in entering a long-term service agreement:
Offer request
For recommendations and complaints:
e-mail: [email protected]
For alerts and inquiries from competent state institutions to the Security Department:
e-mail: [email protected]
For feedback and others:
e-mail: [email protected]
Head office:
Sofia, Abagar str. 22, Sofia City Logistic Park, Administrative building Speedy, 5th floor
e-mail: [email protected]