What is Predict? What is Smart Control?
Predict - first in Bulgaria - 60 minutes delivery slot!
Smart Control gives FREE OF CHARGE the complete parcel information and control over the delivery needed by a client.
FAQs “Where is my parcel?” and “What is happening to my parcel?” already have a simple answer – moreover: handheld!
Introducing Smart Control! It is link you can open in a browser of your mobile phone/tablet or PC. You can copy the link and paste it in any Internet browser.
Smart Control is your access to following options:
- Track parcel real time
- Parcel redirecting to different destination
- Call the courier back for a second visit
- Postpone parcel to next day
- Refuse parcel
- Enter MySpeedy App
- Confirm delivery (optional)
When a client is notified for a parcel via sms or Viber, there is a link in the message.
REDIRECT DELIVERY TO DIFFERENT DESTINATION
With Smart Control you can redirect the parcel to the Speedy's most convenient PUDO point or locker.
Redirection is free of charge for one and same city. Depending of the exact hour, the parcel can be delivered same day or during the next working day.
CALL THE COURIER BACK TO THE ADDRESS is a fast and convenient way to arrange an additional visit to your address in the cases when the courier did not manage to contact you. With the new button in Smart Control the courier would return and visit your address again on the same day – no additional charges! Just decide whether you want to arrange the visit on the same day or on the next and confirm. Smart, right?
POSTPONE DELIVERY FOR NEXT DAY
Smart Control gives an option to postpone the parcel for the next working day depending on your plans and personal time.
Postponing a parcel is again free of charge!
TRACK PARCEL REAL TIME
Smart Control can inform you for the current shipment location of the parcel.
Soon, you will have the OPPORTUNITY to see the courier real time!
With Smart Control you have freedom even to refuse a parcel delivery.
ENTER MYSPEEDY APP
Smart Control enables fast and convenient access to My Speedy – application for more detailed customer service and experience.
CONFIRM DELIVERY (optional)
Smart Control gives a opportunity to confirm the delievery, but it is not obligatory for delievery execution.