Dear Customers,
We would like to inform you about an update of additional service Cash on Delivery, affecting Speedy customers without individually contracted service conditions.
All customers of Speedy now have the opportunity to receive Cash on Delivery amounts via bank transfer to a specified bank account in Bulgaria.
As of 01.04.2023 the commissions for additional service Cash on Delivery are supplemented and changed as follows:
- In case of COD amounts pay-off via bank transfer – 1.2% of the COD amount, no less than BGN 1.20/parcel;
- For parcels sent from Speedy office COD amounts are paid-off to the sender in cash from the office of sending under a commission in the amount of 1.2% of the COD amount, no less than BGN 1.20/parcel;
- For parcels sent from an address COD amounts are paid-off to the sender in cash under commission in the amount of 1.2% of the COD amount, no less than BGN 1.80/parcel
We use this opportunity to remind you that you could allow the recipients of your parcels the convenience to pay by card the COD amount due, at the POS terminals of our couriers at the most attractive possible price for the service – 0.96% of the COD amount, which is charged separately and in addition to the COD commission, only when the recipient has taken advantage of this opportunity.
COD amounts of up to BGN 500 from parcels sent from a Speedy office, can be received in any Speedy office, choosing the most convenient one for you!
We kindly remind you that we are obliged to comply with the requirements of the Postal Sercives Act and the regulations of the National Revenue Agency, related to the collection and storage of the data of the recipients of COD amounts and the same are paid-off in cash against the provision of an identity card or presentation of a notarized power of attorney, if the receiving is not is person by the sender of the parcel with COD.
Best regards,
Speedy Team
