Cash on Delivery is an additional service for which Speedy takes the responsibility of collecting an amount of money from the receiver and delivering it to the sender. It guarantees to the sender that the goods are going to be paid in time, while the receiver will get the goods he is paying for.
It is applicable for shipments on the territory of Bulgaria, as well as for shipments from Bulgaria to Romania, Greece, Hungary, Croatia, Slovenia, the Czech Republic, Slovakia, Poland and Cyprus.
| Deadlines for paying cash on delivery | ||||
|---|---|---|---|---|
| Parcels within Bulgaria | Parcels from Bulgaria to Eastern and Central Europe |
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| Amounts payable for contractual clients via bank transfer |
Аmounts payable at the address of the sender |
Amounts payable at an office of Speedy |
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| Amounts collected before 12:30 | between 14:00 and 18:30 in the day of delivery of the shipment | the first workday after delivery of the shipment | Within working hours in the first work day after the shipment was delivered for amounts of up to 1000 BGN between 14:00 and 17:00 | Within 8 workdays after the delivery of the shipment |
| Amounts collected after 12:30 | between 14:00 and 18:30 in the first workday after the day of delivery of the shipment | |||
Amounts collected by the C.O.D service are paid every workday - Monday to Friday.
Amounts collected by the C.O.D service for contractual clients of Speedy can be paid in cash or by bank transfer.
Amounts collected by the C.O.D service for non-contractual clients of Speedy can only be paid in cash when an identification of Recipient of COD amounts is presented at the address where the shipment was sent.
The above-mentioned conditions must comply with the service schedule of the location, if there is one.
| COD Commissions | ||
|---|---|---|
| Domestic Shipments |
COD payments to the customer via bank transfer | 0.6% of the COD amount, no less than BGN 0.60 |
| COD payments to the customer in cash, at customer's address | 1.2% of the COD amount, no less than BGN 1.80 | |
| COD payments to the customer in cash in Speedy office | 1.2% of the COD amount, no less than BGN 0.60 | |
| In cases when the COD amount is paid by the consignee via bank card on a POS terminal, there is an additional fee paid by the consignee and added separately or along with the COD commission applicable for the service | 0.6% of the COD amount | |
| International Shipments |
For shipments from Bulgaria to Central and Eastern Europe and Greece (regardless the way the COD amount is paid to the customer) |
2.4% of the COD amount, no less than BGN 2.40 |
| In cases when the COD amount is paid by the consignee in Greece via bank card on a POS terminal there is an additional fee paid by the consignee and added separately or along with the COD commission applicable for the service | 1.44% of the COD amount, no less than BGN 0.60 | |
| For shipments from Bulgaria to Romania (regardless the way the COD amount is paid to the customer) | 1.8% of the COD amount, no less than BGN 1.80 | |
| In cases when the COD amount is paid by the consignee in Romania via bank card on a POS terminal there is an additional fee paid by the consignee and added separately or along with the COD commission applicable for the service | 0.6% of the COD amount | |
| For shipments from Bulgaria to Cyprus (regardless the way the COD amount is paid to the customer) | 2.4% of the COD amount, no less than BGN 5.40 | |
Prices are final, VAT included.
For customers without individual contract with Speedy, the COS commission is added as part of the courier service and is paid by the payer of the courier service, if not stated otherwise.
COD is applicable only for new or used goods and items with a value of up to BGN 10 000 for Bulgaria, RON 5 000 for Romania, EUR 500 for Greece and Cyprus, and EUR 3000 for Hungary, Croatia, Slovenia, Chez Republic, Slovakia and Poland.
The COD amount is declared in the local currency of the destination country (for Greece - in Euro, for Romania - in Lei, for Bulgarian – in BGN, etc.). The conversion into Bulgarian levs of the amounts on collected cash payments in foreign currency is according to the purchase rate of Raiffeisen Bank on the day of their payment.
The concrete contents of a shipment is a matter between the sender and receiver.
The amount for the C.O.D service is paid by the reciever at the time of delivery of the shipment.